Rutabaga Paddlesports Reviews

Wide Product Range: Offers a variety of canoes, kayaks, and stand-up paddleboards, along with a selection of outdoor gear.

Expert Staff: The management and staff are all paddlers from various disciplines, providing knowledgeable advice and guidance.

Personalized Service: As an independent, single-store specialty retailer, customers receive personalized service from staff members directly.

Quality Products: The store is selective about the products they sell, working with manufacturers who make high-quality gear.

Convenient Location: Located in Madison, WI, with a convenient location for testing products on the water.

Customer Reviews: Positive reviews from customers highlighting the store's great stock selection, knowledgeable staff, and excellent customer service.

Wide Product Range: The store offers a wide range of products for paddling enthusiasts, including canoes, kayaks, and stand-up paddleboards. They also have a selection of outdoor gear.

Expert Staff: The management and staff are all paddlers from many disciplines, from whitewater kayaking to wilderness canoeists to sea kayakers to recreational paddlers. This ensures that customers receive knowledgeable advice and guidance.

Quality Products: The store is selective about the products they sell, working with good people who happen to have the skills to make great gear.

Personalized Service: As an independent, single-store specialty retailer, customers receive personalized service. If you call the store, you don't get a call center, you get one of the staff members.

New eCommerce Site: The store has a new eCommerce site where customers can browse products and see the current assortment of boats. Although boats are not sold online, customers can call the shop to find out what is in stock or to purchase over the phone.

Limited Online Shopping: While the store has an eCommerce site, boats are not sold online, and customers must call the shop to purchase or check stock.

Restocking Fee: A 20% restocking fee is charged for returned products missing their original packaging.

Return Policy: Returns must be made within 30 days, and refunds may take up to 72 hours to be processed.